How to Delete Your NoteGPT Account (and Cancel First)

Quick answer: Do these in order — cancel the subscription, export anything you want to keep, then request deletion. Doing it the other way round is how people end up still being billed for a service they can no longer log into, because cancelling a subscription and deleting an account are separate actions handled by different systems.

Step 1: cancel the subscription first

This is the step that costs people money. Deleting an account does not necessarily terminate an active subscription, particularly where billing runs through an app store or a third-party payment processor rather than the service directly.

Check where you actually pay:

• Paid on the website by card → cancel in the account or billing settings on the site.
• Paid through Apple → iPhone Settings → your name → Subscriptions. The website cannot cancel it.
• Paid through Google Play → Play Store → Payments and subscriptions.
• Paid via PayPal → check PayPal's own recurring payments list, since an agreement there can survive a cancellation elsewhere.

Confirm you have an email verifying the cancellation before going further. Full walkthrough in cancelling a NoteGPT subscription.

Step 2: export what you want to keep

Deletion is intended to be permanent. Anything you have accumulated — saved summaries, notes, highlights, flashcards — goes with it, and support generally cannot restore a deleted account.

Go through and export or copy out anything you would miss. This is worth ten minutes even if you think you would not, because people routinely underestimate what they have saved over a year.

Step 3: request deletion

Look in account or privacy settings for a delete option. Where there is no self-service control, email support from the address on the account and ask for deletion explicitly. If you are in a jurisdiction with data protection rights — the UK, EU, California and others — you can cite them, and companies generally respond to that framing on a defined timeline.

Keep the request and any reply. If billing continues afterwards, that correspondence is what resolves it.

What deletion does not do

• It does not refund anything. Refunds are a separate request, made before deletion.
• It does not always end billing. Hence step 1.
• It does not remove you from mailing lists immediately. Unsubscribe separately.
• It may not be instant. Many services use a grace period before permanent erasure.

If you are leaving because of the quotas

That is the most common reason people go looking for this page, and it is worth knowing the pattern before picking a replacement: plans marketed as unlimited frequently carry usage caps in the terms, which is what tends to produce the sense of having been misled. We documented it in NoteGPT's free plan limits and what NoteGPT's pricing actually includes.

If you want to avoid the whole category of problem, the structural fix is not paying monthly at all. YT Summarizer uses one-time credit packs — free daily summaries, then 30 for $9, 200 for $19 or 1,000 for $49. There is no subscription, nothing renews, credits never expire, and one credit covers a video of any length. Nothing to cancel later, which is the point.

See also: the best NoteGPT alternatives.